Terms and Conditions
Last Updated: January 24, 2026
Effective Date: January 24, 2026
1. Agreement to Terms
These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "Customer," or "User") and Appliance Rentals LLC, an Ohio limited liability company ("Appliance Rentals," "Company," "we," "our," or "us"), governing your access to and use of the ApplianceRentals.com website, mobile applications, and all related services, features, content, and functionality (collectively, the "Services").
BY ACCESSING OR USING OUR SERVICES, SUBMITTING A RENTAL APPLICATION, OR ENTERING INTO A RENTAL AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after any changes constitutes acceptance of the modified Terms.
2. Company Information
Appliance Rentals LLC
1156 Dublin Rd, Suite 105
Columbus, OH 43228
Phone: (833) 303-7368
Website: https://www.appliancerentals.com
Email: support@appliancerentals.com
3. Eligibility
To use our Services and enter into rental agreements, you must:
• Be at least 18 years of age
• Be a legal resident of the United States
• Have a valid government-issued identification
• Have a verifiable source of income
• Have a valid physical address for delivery (not a P.O. Box)
• Successfully complete our identity verification and approval process
We reserve the right to refuse service to anyone for any reason at any time.
4. Rental Agreement
4.1 Nature of Agreement
All products offered through our Services are provided under a rental agreement. This is a rental transaction only. You do not acquire any ownership rights to the rented merchandise at any time. All equipment remains the sole property of Appliance Rentals LLC throughout the rental period and after termination.
4.2 Rental Period
Rental periods are as specified in your individual rental agreement and may be weekly, bi-weekly, or monthly. Your rental agreement will automatically renew at the end of each rental period until you or we terminate the agreement.
4.3 Termination and Return
You may terminate your rental at any time by contacting us to schedule a pickup of the equipment. Upon termination, you must return the equipment in good condition (normal wear and tear excepted). You will not receive a refund of any payments already made for rental periods that have begun.
4.4 Our Right to Terminate
We may terminate your rental agreement at any time for any reason, including but not limited to non-payment, breach of these Terms, or discontinuation of service in your area. Upon termination by us, we will retrieve the equipment at a mutually convenient time.
5. Pricing, Payments, and Fees
5.1 Rental Rates
All rental rates displayed on our website are subject to change without notice. The final rate will be confirmed in your rental agreement before you complete your order. Rates may vary by location and product availability.
5.2 Payment Methods
We accept major credit cards, debit cards, and electronic funds transfer (ACH). You authorize us to charge your designated payment method for all amounts due under your rental agreement.
5.3 Automatic Payments
By entering into a rental agreement, you authorize us to automatically charge your payment method on each payment due date for the duration of your rental. You are responsible for ensuring your payment method has sufficient funds.
5.4 Late Fees
If payment is not received by the due date, late fees may be assessed as permitted by applicable law. Late fees will be disclosed in your rental agreement.
5.5 Taxes
All applicable taxes (including sales tax, use tax, and any other governmental charges) will be added to your rental payments as required by law.
5.6 NSF/Returned Payment Fees
If any payment is returned for insufficient funds or any other reason, you may be charged a returned payment fee as permitted by applicable law.
6. Delivery, Installation, and Service
6.1 Delivery
We offer delivery services in designated service areas. Delivery fees, if any, will be disclosed at checkout. Delivery times are estimates and not guaranteed. We are not responsible for delays due to circumstances beyond our control.
6.2 Installation
Basic installation is included with delivery for most products. You are responsible for ensuring that your premises are ready for installation, including proper electrical outlets, water connections, and adequate space.
6.3 Service and Repairs
We provide service and repairs for rented equipment at no additional charge for normal wear and tear during the rental period. You must report any malfunction promptly. Damage caused by misuse, abuse, neglect, or unauthorized modifications is not covered and may result in charges to you.
6.4 Access
You agree to provide reasonable access to your premises for delivery, installation, service, inspection, and pickup of equipment. If you fail to provide access, you may be charged for any additional delivery or service attempts.
7. Customer Responsibilities
As a customer, you agree to:
• Use the equipment only for personal, family, or household purposes
• Keep the equipment at the delivery address specified in your rental agreement
• Not sublease, loan, or transfer the equipment to any third party
• Not sell, pledge, or encumber the equipment (it is not yours to sell)
• Not modify, alter, or tamper with the equipment
• Maintain the equipment in good condition (normal wear and tear excepted)
• Notify us immediately of any damage, theft, or loss of the equipment
• Maintain adequate homeowner's or renter's insurance
• Comply with all applicable laws and regulations
• Provide accurate and complete information in your rental application
• Return the equipment promptly upon termination of your rental agreement
8. Equipment Ownership and Security Interest
All rented equipment is and shall remain the sole and exclusive property of Appliance Rentals LLC. You acknowledge that you have no ownership interest in the equipment and are renting it for temporary use only. You agree not to remove, alter, or obscure any labels, tags, or markings indicating our ownership.
You grant us a security interest in any proceeds from unauthorized sale or disposition of the equipment, and you authorize us to file any financing statements we deem necessary to protect our ownership interest.
9. Default and Remedies
9.1 Events of Default
You will be in default under your rental agreement if you:
• Fail to make any payment when due
• Breach any term or condition of these Terms or your rental agreement
• Provide false or misleading information in your rental application
• Move the equipment without our prior written consent
• Damage, destroy, sell, or lose the equipment
• Attempt to sell, pawn, or encumber the equipment
• Become subject to bankruptcy proceedings
9.2 Our Remedies
Upon default, we may, in our sole discretion:
• Terminate your rental agreement immediately
• Demand immediate return of the equipment
• Retrieve our equipment (you agree this is not a breach of peace if done lawfully)
• Charge you for any damage to or loss of the equipment
• Charge you for the fair market value of the equipment if it is not returned
• Report the default to credit bureaus
• Pursue collection through third-party collection agencies
• Report theft to law enforcement if equipment is not returned or has been sold
• Seek all available legal remedies, including recovery of attorneys' fees and costs
9.3 No Waiver
Our failure to enforce any right or remedy shall not constitute a waiver of that right or remedy.
10. Intellectual Property
10.1 Ownership
All content on our Services, including text, graphics, logos, images, software, and other materials ("Content"), is owned by Appliance Rentals LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of our Services or Content.
10.3 User Content
By submitting any content to us (including reviews, feedback, or communications), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
11. License to Use Your Information
By using our Services, you grant Appliance Rentals LLC and its affiliates a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to:
• Collect, use, store, and process your personal information as described in our Privacy Policy
• Use your information for any lawful business purpose
• Share your information with third parties as described in our Privacy Policy
• Create aggregated or de-identified data from your information for any purpose
• Use your name, likeness, and testimonials for marketing purposes (with your consent where required by law)
12. Disclaimer of Warranties
THE SERVICES AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICES.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APPLIANCE RENTALS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, FRANCHISEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, OR USE
• PERSONAL INJURY OR PROPERTY DAMAGE
• ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES OR RENTED EQUIPMENT
REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
14. Indemnification
You agree to indemnify, defend, and hold harmless Appliance Rentals LLC, its officers, directors, employees, agents, affiliates, franchisees, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
• Your use of or access to the Services or rented equipment
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party rights
• Any injury or damage caused by the rented equipment while in your possession
• Any content you submit or transmit through the Services
• Your negligence or willful misconduct
15. Dispute Resolution and Arbitration
15.1 Informal Resolution
Before filing any formal dispute, you agree to contact us at support@appliancerentals.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.
15.2 Binding Arbitration
IF INFORMAL RESOLUTION FAILS, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES.
The arbitration shall be conducted in Franklin County, Ohio, or another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
15.3 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
15.4 Exceptions
Notwithstanding the above, either party may bring an individual action in small claims court, and we may seek injunctive relief in any court of competent jurisdiction to protect our property rights or intellectual property.
16. Governing Law and Jurisdiction
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.
For any matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Franklin County, Ohio.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
18. Entire Agreement
These Terms, together with our Privacy Policy and any rental agreement you enter into, constitute the entire agreement between you and Appliance Rentals LLC regarding your use of the Services. These Terms supersede all prior agreements, understandings, and communications.
19. Assignment
You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without restriction.
20. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, government actions, labor disputes, or failures of third-party services.
21. Electronic Communications
By using our Services, you consent to receive electronic communications from us, including emails, text messages (if you opt in), and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
22. SMS/Text Message Terms
If you opt in to receive text messages, you agree to receive recurring automated text messages from Appliance Rentals LLC at the phone number provided. Message and data rates may apply. You may opt out at any time by replying "STOP" to any message. Consent is not a condition of rental.
23. Contact Information
If you have any questions about these Terms, please contact us:
Appliance Rentals LLC
1156 Dublin Rd, Suite 105
Columbus, OH 43228
Phone: (833) 303-7368
Email: support@appliancerentals.com
Website: https://www.appliancerentals.com/contact-us/
24. Acknowledgment
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU ACKNOWLEDGE THAT ALL RENTED EQUIPMENT REMAINS THE PROPERTY OF APPLIANCE RENTALS LLC AND THAT YOU ACQUIRE NO OWNERSHIP INTEREST IN THE EQUIPMENT.
